FAQ

I accept cash, zelle, and Paypal. All payments are to be made no later than two (2) business days prior to the agreed date of service. A delay in payment may result in the service date being delayed or canceled.

We’ll be working side by side to declutter each space by sorting all the items into categories. (which enables you to make decisions about what to keep, purge, or donate). Next, we'll move the items that you want to keep to their most efficient locations. I'll measure each space that needs a storage solution and give you a list of specific items to purchase. At our next organizing session, we'll put your items in the new storage containers and label them accordingly. Along the way, I’ll be transferring organizing skills to you so that you will learn how to stay organized and feel empowered to keep up the orderly new spaces.

Together we will tour your home, and you’ll show me the spaces that are creating an organizational challenge for you. We will discuss your vision and goals for each space, and I’ll share my plan of action to organize your areas of concern. Please don’t clean up your house before I come. Seeing your home in its natural state helps me to better assist you.

You can contact me here to set up an in-home consultation at a time that’s convenient for you. You can also call me directly at 443-560-9216 or e-mail me at shira@serenehome.org. I’m looking forward to speaking with you!

When you make an appointment with me, I reserve that time especially for you. Since that time is held for you, I respectfully ask for a minimum of 24 hours’ notice if you must cancel an appointment. This courtesy enables me to offer that appointment time to another client. Within 24 hours, a cancellation fee of $50 will be charged, unless there is a true emergency.

It all depends on the size of the space that needs to be organized, the level of the disorganization in that area, your energy level, and how fast you are at making decisions (should I keep this/throw it out/donate it?).

Absolutely! Rest assured that I will keep your personal information confidential. I follow a strong code of ethics to respect you, your family members, and your property.

I’m happy to help! However, there is a minimum of 2 hours per session.

Sometimes, when you’re overwhelmed with clutter, you don’t even know where to start. A professional organizer will help you break down the daunting challenge into manageable tasks with guidance and direction. A professional organizer can look at spaces with fresh eyes and create systems to combat clutter.

A professional organizer is a person who helps you get rid of the clutter and disorganization in your life by creating systems of organization that work for you. We listen, evaluate, and strategize to come up with a plan of action. Then we implement these ideas, with your input, in a non-stressful, orderly fashion.