Question 1

What is a professional organizer?

Accepted Answer

A professional organizer is a person who helps you get rid of the clutter and disorganization in your life by creating systems of organization that work for you. We listen, evaluate, and strategize to come up with a plan of action. Then we implement these ideas, with your input, in a non-stressful, orderly fashion.

Question 2

Why hire a professional organizer?

Accepted Answer

Sometimes, when you’re overwhelmed with clutter, you don’t even know where to start. A professional organizer will help you break down the daunting challenge into manageable tasks with guidance and direction. A professional organizer can look at spaces with fresh eyes and create systems to combat clutter.

Question 3

How do you get in touch with me?

Accepted Answer

You can contact me here to set up an in-home consultation at a time that’s convenient for you. You can also call me directly at 443-560-9216 or e-mail me at shira@serenehome.org. I’m looking forward to speaking with you!

Question 4

What’s the purpose of the in-home consultation?

Accepted Answer

Together we will tour your home, and you’ll show me the spaces that are creating an organizational challenge for you. We will discuss your vision and goals for each space, and I’ll share my plan of action to organize your areas of concern. Please don’t clean up your house before I come. Seeing your home in its natural state helps me to better assist you.

Question 5

What happens during a typical organizing session?

Accepted Answer

We’ll be working side by side to declutter each space by sorting all the items into categories. (which enables you to make decisions about what to keep, purge, or donate). Next, we'll move the items that you want to keep to their most efficient locations. I'll measure each space that needs a storage solution and give you a list of specific items to purchase.  At our next organizing session, we'll put your items in the new storage containers and label them accordingly.
Along the way, I’ll be transferring organizing skills to you so that you will learn how to stay organized and feel empowered to keep up the orderly new spaces.

Question 6

What payments are accepted?

Accepted Answer

I accept cash, zelle, and Paypal. All payments are to be made no later than two (2) business days prior to the agreed date of service. A delay in payment may result in the service date being delayed or canceled.

Question 7

What if I only have a small job that needs to get done?

Accepted Answer

I’m happy to help! However, there is a minimum of 2 hours per session.

Question 8

How long will the project take to complete?

Accepted Answer

It all depends on the size of the space that needs to be organized, the level of the disorganization in that area, your energy level, and how fast you are at making decisions (should I keep this/throw it out/donate it?).

Question 9

Is our visit confidential?

Accepted Answer

Absolutely! Rest assured that I will keep your personal information confidential. I follow a strong code of ethics to respect you, your family members, and your property.

Question 10

Do you have a cancellation policy?

Accepted Answer

When you make an appointment with me, I reserve that time especially for you. Since that time is held for you, I respectfully ask for a minimum of 24 hours’ notice if you must cancel an appointment. This courtesy enables me to offer that appointment time to another client. Within 24 hours, a cancellation fee of $50 will be charged, unless there is a true emergency.

FAQ

Frequently asked questions